I had recharged my account via (CashU, OneCard, FilsPay, Gate2play) websites and the price was conducted, but I did not receive the required card.

Go to "the purchased cards" list on the left-hand side

If you didn’t find the card in the abovementioned list, contact the technical support via the ticket system “http://support.gamepower7.com”, (payment problems and recharge account) section

Then attach the email sent to you with the following details: the number and date of the purchase process and the number of purchased points.